Privacy Policy English Thai

This section pertains to the Privacy Policy of orangebookvalue.com/th/ and the Orange Book Value mobile application (hereinafter referred to as “Website”). Through the Website we provide access to users to the products and services available therein (collectively referred to as "Services").

The Website is owned and operated by Droom Thailand Ltd., a company incorporated under the laws of Thailand with its registered office at No.399 Interchange Building, 24^th Floor, Room 10, Sukhumvit Road, Klongtoey-Nua Sub-district, Wattana District, Bangkok (hereinafter referred to as "Droom"). Our Privacy Policy is incorporated as part of the Website Terms of Use.

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using the Website’s Services, you agree to the provisions of this Privacy Policy. If you do not want to be bound by our Privacy Policy, please do not use our Services.

The term “we”/ “us” / “our” used in this document refer to Droom and "you" / "your" / "yourself" refer to the users, who visit or access or use or avail any service (collectively “usage”).

NOTE:

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF ELECTRONIC CONTRACT IN TERMS OF ELECTRONIC TRANSACTIONS ACT, 2001 AND OTHER APPLICABLE LAWS OF THAILAND AND RULES MADE THEREUNDER) AND DOES NOT REQUIRE ANY PHYSICAL SIGNATURE OR SEAL.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website/downloading the OBV mobile application you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not download, use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

1. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION

This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website and as well as users who are Registered on the Website and transact business on the Website. When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are mandatory/ required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include, but is not limited to, the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

By using the Website or the Services, you consent to collection, storage,and use of the personal information you provide (including any changesthereto as provided by you or your representatives, nominees, assigns) forany of the services that we offer. Users of the Website agree andacknowledge that they are being made fully aware by the Website / Droomabout the manner and the purposes for which, the information so shared/disclosed by them will be used.

You / User hereby expressly agree and consent that by using this Websiteand by entering your personal details as required, You / User are providingYour unconditional consent in favour of Droom its owner, licensee,affiliates, subsidiaries, group companies (as applicable) and theirrespective officers, directors, agents, and employees in terms ofElectronic Transactions Act, 2001 and other applicable laws of Thailandrelating to protection of confidential and private data or information asthe case may be or any other law for the time being in force in Thailand totransfer your personal data to a place outside Thailand for the purposes ofperformance of the services provided through this Website.

A "cookie" is a small piece of information stored by a Web server on a Webbrowser so it can be later read back from that browser. The acceptance ofcookies is not a requirement for visiting the Website. However, we wouldlike to point out that some functionality on the Website and ordering isonly possible with the activation of cookies. Cookies are tiny text fileswhich identify your computer to our server as a unique user when you visitcertain pages on the Website and they are stored by your Internet browseron your computer's hard drive. Usually, cookies contain two pieces ofinformation: a site name and a unique user ID. Cookies cannot be used aloneto identify you, although they may be used to identify your IP address. Weuse data collection devices such as "cookies" on certain pages of theWebsite to help analyse our web page flow, measure promotionaleffectiveness, and promote trust and safety.

We also use cookies to allow you to enter your password less frequentlyduring a session. Cookies can also help us provide information that istargeted to your interests. Most cookies are "session cookies," meaningthat they are automatically deleted from your hard drive at the end of asession. You are always free to decline our cookies if your browserpermits, although in that case you may not be able to use certain featureson the Website and you may be required to re-enter your password morefrequently during a session.

Additionally, you may encounter "cookies" or other similar devices oncertain pages of the Website that are placed by third parties. We do notcontrol the use of cookies by third parties.

If you choose to buy/ transact on the Website, we collect information aboutyour buying/ transaction behaviour. When you transact with us, we collectsome additional information, such as a billing address, a credit/ debitcard number and a credit / debit card expiration date and/ or other paymentinstrument details and tracking information from cheques or money orders.

If you choose to leave feedback, we will collect that information youprovide to us. We retain this information as necessary to resolve disputes,provide customer support and troubleshoot problems as permitted byapplicable laws.

If you send us personal correspondence, such as emails or letters, or ifother users or third parties send us correspondence about your activitiesor postings on the Website, we may collect such information into a filespecific to you. We collect personally identifiable information (emailaddress, name, phone number, credit card / debit card / other paymentinstrument details, etc.) from you when you set up a free account with us.While you can browse some sections of our Website without being aregistered member, certain activities (such as placing an order) do requireregistration. We do use your contact information to send you offers basedon your previous orders and your interests.

We will only keep your information for as long as we are either required toby law or as is relevant for the purposes for which it was collected.

2. USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION

We use personal information to provide the services you request. To theextent we use your personal information to market to you, we will provideyou the ability to opt-out of such uses. We use your personal informationto resolve disputes; troubleshoot problems; help promote a safe service;collect money; measure consumer interest in our products and services,inform you about online and offline offers, products, services, andupdates; customize your experience; detect and protect us against error,fraud and other criminal activity; enforce our terms and conditions; and asotherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, wecollect and analyse demographic and profile data about our users' activityon our Website.

We identify and use your IP address to help diagnose problems with ourserver, and to administer our Website. Your IP address is also used to helpidentify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. Thesesurveys may ask you for contact information and demographic information(like zip code, age, or income level). We use this data to tailor and/ orrate your experience at our Website, providing you with content that wethink you might be interested in and to display content according to yourpreferences.

3. SHARING OF PERSONAL INFORMATION

We may share personal information with our other corporate entities andaffiliates to help detect and prevent identity theft, fraud and otherpotentially illegal acts; correlate related or multiple accounts to preventabuse of our services; and to facilitate joint or co-branded services thatyou request where such services are provided by more than one corporateentity. Those entities and affiliates may not market to you as a result ofsuch sharing unless you explicitly opt-in.

We further clarify that by using our Website and / or Services available onthe Website, we may utilize/disclose the details shared by our users,without prejudice to any of their rights, for commercial or non-commercialpurpose which we in our sole discretion consider necessary for our businesspurposes or otherwise. Further, the comments and photographs of Our Usersmay be publicized as testimonials for promotion of the Website and/ or theServices.

We may disclose personal information if required to do so by law or in thegood faith belief that such disclosure is reasonably necessary to respondto subpoenas, court orders, or other legal process(es). We may disclosepersonal information to law enforcement offices, third party rights owners,or others in the good faith belief that such disclosure is reasonablynecessary to: enforce our Terms or Privacy Policy; respond to claims thatan advertisement, posting or other content violates the rights of a thirdparty; or protect the rights, property or personal safety of our users orthe general public.

We and our affiliates will share / sell some or all of your personalinformation with another business entity should we (or our assets) plan tomerge with, or be acquired by that business entity, or re-organization,amalgamation, restructuring of business. Should such a transaction occurthat other business entity (or the new combined entity) will be required tofollow this privacy policy with respect to your personal information.

Notwithstanding the Personal Data provided to us will generally be keptconfidential, you hereby consent and authorize us to disclose your PersonalData to the following parties in Thailand and/or overseas:

• any company under the Droom companies including those establishedin the future;

• our business partners and affiliates that provide related productsor services in connection with our business;

• our lawyers, consultants, debt collection agencies,credit-reporting agencies, accountants, auditors or other financialor professional advisers and service providers;

• our third party product or service providers or sub-contractors aswe may deem necessary;

• statutory authorities, industry regulators and government agencies;and

• any party to whom we are required to do so under law or in responseto any competent or government agency.

Kindly be informed that if required for any of the foregoing Purposes, yourPersonal Data may be transferred and/or disclosed to any party within oroutside Thailand including but not limited to companies within the DroomGroup including the respective licensees, agents, business partners and/orservice providers and under confidentiality and security conditions.

International Visitors

Please be aware that:

• Droom’s databases are stored on servers and storage devices locatedin Malaysia, Singapore, and various other parts of the world.

• Your information (including Personal Data) may be transferred to,stored, used and processed in these locations for processing andstorage.

• These locations may not guarantee the same level of protection forPersonal Data as the locality or country in which you reside. Byusing the Sites, you expressly agree to the processing, Droom forthe purposes identified herein, and you consent to the transfer ofsuch information outside of your country.

By your use of the Orange book value website and services providedthereunder, you understand and consent to the transfer of your PersonalData out of Thailand as described herein.

4. LINKS TO OTHER SITES

Our Website contains links to other websites that may collect personallyidentifiable information about you. Droom is not responsible for theprivacy practices or the content of those linked websites nor for any thirdparty to whom we transfer your data in accordance with our Privacy Policy.

5. SECURITY PRECAUTIONS

Our Website has stringent security measures in place to protect the loss,misuse, and alteration of the information under our control. Whenever youchange or access your account information, we offer the use of a secureserver. Once your information is in our possession we adhere to strictsecurity guidelines, protecting it against unauthorized access.

6. CHOICE/OPT-OUT

We provide all users with the opportunity to opt-out of receivingnon-essential (promotional, marketing-related) communications from us onbehalf of our partners, and from us in general, after setting up anaccount. If you have any concern about privacy or grievances with theWebsite or any of its content or to report any abuse of laws or breach ofthe Privacy Policy and Terms of Use, please contact us at support@orangebookvalue.com with a thorough description of such concerns/ issuesfaced by you and we will try to resolve the issue for you. If you want toremove your contact information from all Website lists and newsletters,please visit unsubscribe.

7. ADVERTISEMENTS ON THE WEBSITE

We use third-party advertising companies to serve ads when you visit ourWebsite. These companies may use information (not including your name,address, email address, or telephone number) about your visits to this andother websites in order to provide advertisements about goods and servicesof interest to you.

8. YOUR CONSENT

By using the Website and/ or by providing your information, you consent tothe collection and use of the information you disclose on the Website inaccordance with this Privacy Policy, including but not limited to Yourconsent for sharing your information as per this Privacy Policy.

If we decide to change our Privacy Policy, we will post those changes onthis page so that you are always aware of what information we collect, howwe use it, and under what circumstances we disclose it.

9. GRIEVANCE OFFICER

In case you have any grievances about the use of this Website / any of thepolicies for use / availing the services on the Website, you may contactthe grievance officer appointed by us. The name and contact details of theGrievance Officer are provided below:

Grievance Officer:
Sudhanshu Kumar
Droom Thailand Ltd
Email: sudhanshu.kumar@droom.in